Design Thinking Workshops
My tools and process for leading requirements gathering sessions as a UX design consultant.
Facilitation playbook
How I run a one-day design thinking workshop as a consulting deliverable. Agenda, roles, timing, and the pitfalls I now avoid. The shape is built to end with a real brief, not a photo of sticky notes.
Persona templates
The template I bring into every requirements-gathering workshop. Four anchors (motivations, pain points, context, behaviors) and a sample filled persona that walks through how each field becomes a downstream design decision. The blank template is linked inside as a Google Drive download.
Facilitator toolkit
The bench of exercises I reach for inside a workshop: warm-ups, affinity mapping, dot voting, How Might We reframes, crazy 8s, assumption mapping. Short entries framed by when I use each one, why, and the failure mode it exists to prevent.