End‑to‑endproduct design &experience strategy.

I've spent twenty years embedded inside product, service, and experience teams, shaping the work from first principles to shipped pixels.

My best work sits at the seam where design, engineering, and business strategy meet. I translate ambiguous ambitions into concrete interfaces, systems, and operating models, plus the rituals that keep them alive after I leave.

I work in small, senior configurations, most often as a fractional Chief Product Designer. I'm most useful to teams in the first 90 days of a zero-to-one, or in the quarter before a major redesign ships.

Lately I'm focused on how AI and machine learning reshape product design: agentic interfaces, generative workflows, and the new patterns emerging as teams build with large language models. I help product teams translate these capabilities into experiences people actually want to use.